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    <title>Bloug</title>
    <link>http://louisrosenfeld.com/</link>
    <description>Lou Rosenfeld on information architecture and user experience.</description>
    <dc:language>en-us</dc:language>
    <dc:creator>louisr</dc:creator>
    <dc:date>2008-08-14T15:04:31-05:00</dc:date>
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  <item rdf:about="http://louisrosenfeld.com/home/bloug_archive/2008/08/interviewed_in_idj.html">
    <title>Interviewed in IDJ</title>
    <description>Saul Carliner was kind enough to interview me for the latest issue of the Information Design Journal. If only it was online......</description>
    <content:encoded><![CDATA[<p><!-- MJ rocks --><img src="http://www.louisrosenfeld.com/home/images/hotdog.gif" width="40" height="20" alt="WARNING: narcissism ahead"><strong>Saul Carliner</strong> was kind enough to interview me for the latest issue of the <em>Information Design Journal.</em>  If only it was <a href="http://www.benjamins.com/cgi-bin/t_articles.cgi?bookid=IDJ%2016%3A2&artid=897117651">online</a>...</p>]]></content:encoded>
    <link>http://louisrosenfeld.com/home/bloug_archive/2008/08/interviewed_in_idj.html</link>
    <dc:subject></dc:subject>
    <dc:creator>louisr</dc:creator>
    <dc:date>2008-08-14T15:04:31-05:00</dc:date>
  </item>
  <item rdf:about="http://louisrosenfeld.com/home/bloug_archive/2008/07/another_book_signing_nathan_sh.html">
    <title>Another book signing:  Nathan Shedroff on sustainable design</title>
    <description>I&apos;ll once again plagiarize my announcement over at the Rosenfeld Media site. But first: Nathan Shedroff is a truly outstanding person. And there&apos;s really no design topic that&apos;s more important than sustainability. Wow. I. Am. Thrilled. OK, here&apos;s the announcement:...</description>
    <content:encoded><![CDATA[<p>I'll once again plagiarize my <a href="http://www.rosenfeldmedia.com/announcements/2008/07/new_book_signing_nathan_shedro.php">announcement</a> over at the Rosenfeld Media site.  But first:  <strong>Nathan Shedroff</strong> is a truly outstanding person.  And there's really no design topic that's more important than sustainability.  Wow.  I.  Am.  Thrilled.</p>

<p>OK, here's the announcement:</p>

<div class="blockquote"><p>Four years ago, <strong>Peter Morville</strong> rolled out the <a href="http://semanticstudios.com/publications/semantics/000029.php">user experience honeycomb</a>, with its seven facets of UX. Since then, there's been something of a cottage industry of suggesting new facets (all of which, unfortunately, throw off the geometry of Peter's elegant hexagon).</p>

<p>Perhaps it's time to consider adding yet another facet: <em>sustainability.</em> What and how we design has implications, especially when our designs are ultimately fabricated, transported, and physically consumed. In this time of post-peak oil and environmental worries, designers have an even greater responsibility to consider how our work impacts our planet.</p>

<p>That's why Rosenfeld Media will be publishing <strong>Nathan Shedroff's</strong> newest book, <em>"<a href="http://rosenfeldmedia.com/books/sustainable-design/">Design is the Problem</a>: The Future of Design Must be Sustainable".</em> It's a bit of a departure for us&#8212;this is not a practical UX "method" book&#8212;but if it helps all of us to bake sustainability into our design processes, it might be the most practical topic we could ever cover.</p>

<p>It's also an opportunity to work with Nathan, who continues to make <a href="http://rosenfeldmedia.com/books/sustainable-design/author/biography/">amazing contributions</a> to the field. His energy is boundless, and his passion for sustainability is humbling. We can't wait for his book to arrive!</p>

<p>Want to find out when the book is available (and receive a discount to boot)? Sign up for a <a href="http://rosenfeldmedia.com/books/sustainable-design/info/publication_notification/">publication notification</a>. You can engage with Nathan and learn more about the topic at his <a href="http://rosenfeldmedia.com/books/sustainable-design/">book-in-progress site</a>, and keep up with the book's progress by subscribing to the site's <a href="http://feeds.rosenfeldmedia.com/sustainable-design/">RSS feed</a>.</p></div>]]></content:encoded>
    <link>http://louisrosenfeld.com/home/bloug_archive/2008/07/another_book_signing_nathan_sh.html</link>
    <dc:subject>user experience</dc:subject>
    <dc:creator>louisr</dc:creator>
    <dc:date>2008-07-29T14:20:39-05:00</dc:date>
  </item>
  <item rdf:about="http://louisrosenfeld.com/home/bloug_archive/2008/07/my_life_comes_crashing_down.html">
    <title>My life comes crashing down</title>
    <description> On the other hand, it&apos;s been a great boon to my personal productivity so far. The story from Mashable....</description>
    <content:encoded><![CDATA[<p><!-- MJ rocks --><img src="http://www.louisrosenfeld.com/home/images/hotdog.gif" width="40" height="20" alt="WARNING: narcissism ahead"></p>
<p><img src="http://louisrosenfeld.com/home/bloug_archive/images/080729scrabulous.gif" alt="Scrabulous is dead screen shot"></p>
<p>On the other hand, it's been a great boon to my personal productivity so far.</p>
<p>The <a href="http://mashable.com/2008/07/29/facebook-shutsdown-scrabulous/">story</a> from Mashable.</p>]]></content:encoded>
    <link>http://louisrosenfeld.com/home/bloug_archive/2008/07/my_life_comes_crashing_down.html</link>
    <dc:subject></dc:subject>
    <dc:creator>louisr</dc:creator>
    <dc:date>2008-07-29T11:52:05-05:00</dc:date>
  </item>
  <item rdf:about="http://louisrosenfeld.com/home/bloug_archive/2008/07/new_rm_book_signing_kevin_chen.html">
    <title>New RM book signing:  Kevin Cheng on comics</title>
    <description>I&apos;m quite excited about this one. In the interests of efficiency, I&apos;ll just steal the announcement from the Rosenfeld Media site: Many in the user experience world are become quite familiar with Kevin Cheng&apos;s wit and perspective through OK/Cancel, the...</description>
    <content:encoded><![CDATA[<p><!-- MJ rocks -->I'm quite excited about this one.  In the interests of efficiency, I'll just steal the announcement from the Rosenfeld Media site:</p>

<div class="blockquote"><p>Many in the user experience world are become quite familiar with <strong>Kevin Cheng's</strong> wit and perspective through <a href="http://www.ok-cancel.com/">OK/Cancel</a>, the brilliant comic strip he co-creates with <strong>Tom Chi</strong> (more about Kevin <a href="http://www.rosenfeldmedia.com/books/comics/author/biography/">here</a>.) Now we'll get to delve further into Kevin's creative mind: he's agreed to write <em><a href="http://www.rosenfeldmedia.com/books/comics/">See What I Mean</a>: How to Use Comics to Communicate Ideas</em> for <a href="http://www.rosenfeldmedia.com">Rosenfeld Media</a>. Kevin and I have been bouncing around this book idea for years, and I'm thrilled that we'll have an opportunity to work together.</p>

<p>Many recognize that comics are a powerful design tool, but assume they need to be artists to create comics. Through his workshops Kevin has been disproving that assumption for years, and now his book will do the same for a wider audience. See What I Mean will teach anyone, regardless of drawing ability, how to use comics to communicate design concepts effectively.</p>

<p>Like all Rosenfeld Media books, Kevin's begins with a <a href="http://www.rosenfeldmedia.com/books/comics/">book-in-progress site</a> where he'll share his ideas as they develop, and where we hope you'll do the same. We invite you to engage in Kevin's writing process; this is your opportunity to shape what we believe will be a mainstay on every designer's bookshelf for years to come. You can also keep up with the book's progress by subscribing to its <a href="http://feeds.rosenfeldmedia.com/comicstocommunicateideas/">RSS feed</a>.</p>
</div>]]></content:encoded>
    <link>http://louisrosenfeld.com/home/bloug_archive/2008/07/new_rm_book_signing_kevin_chen.html</link>
    <dc:subject>user experience</dc:subject>
    <dc:creator>louisr</dc:creator>
    <dc:date>2008-07-15T12:19:38-05:00</dc:date>
  </item>
  <item rdf:about="http://louisrosenfeld.com/home/bloug_archive/2008/07/after_the_deluge_a_question.html">
    <title>After the deluge, a question</title>
    <description>Nate&apos;s now over three weeks old and entering that state of fat and (mostly) happy. MJ and I are tired but doing well, and Iris is doing a bang-up job as big sister-in-chief. If you&apos;ve been around a newborn for...</description>
    <content:encoded><![CDATA[<p><!-- MJ rocks --><img src="http://www.louisrosenfeld.com/home/images/hotdog.gif" width="40" height="20" alt="WARNING: narcissism ahead"><strong>Nate's</strong> now over three weeks old and entering that state of fat and (mostly) happy.  <strong>MJ</strong> and I are tired but doing well, and <strong>Iris</strong> is doing a bang-up job as big sister-in-chief.</p>

<p>If you've been around a newborn for any amount of time, you quickly realize that wearing shirts other than white or off-white is a pointless pursuit:  most of what goes down inevitably comes up.  It's also summer in NYC, so my wardrobe consists exclusively of shorts, white T-shirts, and cheap sandals.  That'd be fine, if I hadn't realized&#8212;at a way-too-early hour this morning, while feeding Nate&#8212;that that's essentially my normal wardrobe.</p>

<p>And then it dawned on me:  I'm 43 years old.  And I still dress like I'm 23.</p>

<p>That really ought to  change.  Once the weather cools down a bit, at which point Nate's digestive tract should have matured, I've got to upgrade my wardrobe.  So, my question:  <strong>where do you shop for clothes online?</strong>  Even though I live five miles from the mecca of US shopping, it's truly a hassle to get to Manhattan for a half day to try stuff on.  And I really don't enjoy shopping.  I'm hoping you can suggest a few online retailers that would be ideal for the mid-40s manchild without a sense of style, or much time or desire to work hard to look good...</p>]]></content:encoded>
    <link>http://louisrosenfeld.com/home/bloug_archive/2008/07/after_the_deluge_a_question.html</link>
    <dc:subject></dc:subject>
    <dc:creator>louisr</dc:creator>
    <dc:date>2008-07-12T07:32:01-05:00</dc:date>
  </item>
  <item rdf:about="http://louisrosenfeld.com/home/bloug_archive/2008/06/im_lou_rosenfeld_and_i_approve.html">
    <title>I&apos;m Lou Rosenfeld and I approved this message</title>
    <description>Mary Jean, who&apos;s always been the best writer in the family, writes: Nathaniel Oscar Rosenfeld was born Wednesday, June 18, at the extremely hospitable hour of 2:54 p.m. He was a strapping 8 pounds 6 ounces, and within minutes of...</description>
    <content:encoded><![CDATA[<p><!-- MJ rocks --><img src="http://www.louisrosenfeld.com/home/images/hotdog.gif" width="40" height="20" alt="WARNING: narcissism ahead"><strong>Mary Jean</strong>, who's always been the best writer in the family, writes:</p>

<div class="blockquote"><p><strong>Nathaniel Oscar Rosenfeld</strong> was born Wednesday, June 18, at the extremely hospitable hour of 2:54 p.m.  He was a strapping 8 pounds 6 ounces, and within minutes of emerging had figured out where the snack bar was, so we expect that number to stay impressive.  After the world's longest pregnancy (27 years), everything went about perfectly with the labor and birth.  That kid was so overripe he fell right off the tree.</p>

<p><a href="http://www.louisrosenfeld.com/home/iris.html"><strong>Iris</strong></a> is crazy about having a little <strike>bother</strike> brother.  When Lou called her after the birth, I could hear her scream with excitement, through his phone, from six feet away.  She suggested we use her middle name, Rachel, as his too, but we decided that a little individuality would be a good thing for both of them.</p>

<p>Check them both out <a href="http://www.flickr.com/photos/louisrosenfeld/sets/72157605722463660/">here</a>.</p>

<p>We're trying to remember how to do this infant thing again, but have already been reminded how impossibly cute newborns are, and how much fun.</p></div>]]></content:encoded>
    <link>http://louisrosenfeld.com/home/bloug_archive/2008/06/im_lou_rosenfeld_and_i_approve.html</link>
    <dc:subject></dc:subject>
    <dc:creator>louisr</dc:creator>
    <dc:date>2008-06-20T22:18:42-05:00</dc:date>
  </item>
  <item rdf:about="http://louisrosenfeld.com/home/bloug_archive/2008/06/one_of_these_things_is_not.html">
    <title>One of these things is not...</title>
    <description>McCain&apos;s web team must have since been shamed into fixing their site&apos;s information architecture, because &quot;Golf Gear&quot; is no longer one of its four main tabs. But there&apos;s a screen grab over at Talking Points Memo......</description>
    <content:encoded><![CDATA[<p><!-- MJ rocks -->McCain's web team must have since been shamed into fixing their site's information architecture, because "Golf Gear" is no longer one of its four main tabs.  But there's a <a href="http://talkingpointsmemo.com/archives/198945.php">screen grab</a> over at <em>Talking Points Memo...</em></p>]]></content:encoded>
    <link>http://louisrosenfeld.com/home/bloug_archive/2008/06/one_of_these_things_is_not.html</link>
    <dc:subject>ia</dc:subject>
    <dc:creator>louisr</dc:creator>
    <dc:date>2008-06-10T20:28:49-05:00</dc:date>
  </item>
  <item rdf:about="http://louisrosenfeld.com/home/bloug_archive/2008/05/questions_for_iaim_vendors.html">
    <title>Questions for IA/IM vendors</title>
    <description>Occasionally I help my clients find consulting firms for information architecture and information management projects. Here&apos;s how I help: Establish an overall hiring process Develop RFPs Assemble an initial list of potential vendors Review proposals Develop short list selection criteria...</description>
    <content:encoded><![CDATA[<p><!-- MJ rocks -->Occasionally I help my clients find consulting firms for information architecture and information management projects.  Here's how I help:
<ul>
  <li>Establish an overall hiring process</li>
  <li>Develop RFPs</li>
  <li>Assemble an initial list of potential vendors</li>
  <li>Review proposals</li>
  <li>Develop short list selection criteria</li>
  <li>Come up with (and ask) questions for the interviews of short list candidates</li>
  <li>Develop systems for evaluating proposals and presentations</li>
</ul>
</p>

<p>Because I'm such a swell guy, <strong>I've decided to share a general set of interview questions below.</strong>   Hopefully some Bloug readers might find these helpful to consider when hiring a vendor.  Chime in with others you think should be added...</p>]]></content:encoded>
    <link>http://louisrosenfeld.com/home/bloug_archive/2008/05/questions_for_iaim_vendors.html</link>
    <dc:subject>ia</dc:subject>
    <dc:creator>louisr</dc:creator>
    <dc:date>2008-05-27T13:30:37-05:00</dc:date>
  </item>
  <item rdf:about="http://louisrosenfeld.com/home/bloug_archive/2008/05/come_be_happy.html">
    <title>Come be happy</title>
    <description>Steve Krug and I are in Chicago this week to teach our day-long workshops (me on Thursday, and Steve on Friday). Roundarch has kindly agreed to sponsor and organize a happy hour in concert with our visit. It takes place...</description>
    <content:encoded><![CDATA[<p><!-- MJ rocks --><strong>Steve Krug</strong> and I are in Chicago this week to teach our <a href="http://louisrosenfeld.com/ssa">day-long workshops</a> (me on Thursday, and Steve on Friday).  <a href="http://Roundarch.com">Roundarch</a> has kindly agreed to sponsor and organize a happy hour in concert with our visit.  It takes place Thursday, May 15, from 6:00pm-8:00pm at the Elephant & Castle Pub (185 N. Wabash Avenue).  Come by for drinks, complementary pub grub, and socializing.  RSVP to rwankovsky [at] roundarch.com; hope to see you there!</p>]]></content:encoded>
    <link>http://louisrosenfeld.com/home/bloug_archive/2008/05/come_be_happy.html</link>
    <dc:subject></dc:subject>
    <dc:creator>louisr</dc:creator>
    <dc:date>2008-05-13T23:26:06-05:00</dc:date>
  </item>
  <item rdf:about="http://louisrosenfeld.com/home/bloug_archive/2008/05/book_testing_how_we_did_it.html">
    <title>Book testing:  how we did it</title>
    <description>Joshua Kaufman of UXmatters interviewed Liz Danzico and me about Rosenfeld Media, specifically addressing how we determined book features and tested our designs. We describe a bit of the &quot;show and tell&quot; approach we used for identifying features, and a...</description>
    <content:encoded><![CDATA[<p><!-- MJ rocks --><strong>Joshua Kaufman</strong> of <em>UXmatters</em> <a href="http://uxmatters.com/MT/archives/000285.php">interviewed</a> <strong>Liz Danzico</strong> and me about Rosenfeld Media, specifically addressing how we determined book features and tested our designs.  We describe a bit of the "show and tell" approach we used for identifying features, and a bit about the task analysis we did for the print and digital edition designs.  It's a nice short read; Joshua and <strong>Pabini Gabriel-Petit, </strong>UXmatters' editor-in-chief, did a great job.</p>

<p>Speaking of books, I think we'll have sold 1,000 copies of <strong>Luke Wroblewski's</strong> <em><a href="http://www.rosenfeldmedia.com/books/webforms/">Web Form Design</a>:  Filling in the Blanks</em> by tomorrow.  That's not bad, considering it launched Monday!  I wish I could take credit as some sort of guru of book promo, but it ultimately comes down to an excellent author and excellent content.  Unfortunately, we're also experiencing all sorts of glitches with our shopping cart that are keeping me up way too late, but when your systems are suddenly hit by 20 times the normal activity, I guess stuff is bound to happen.</p>]]></content:encoded>
    <link>http://louisrosenfeld.com/home/bloug_archive/2008/05/book_testing_how_we_did_it.html</link>
    <dc:subject>user experience</dc:subject>
    <dc:creator>louisr</dc:creator>
    <dc:date>2008-05-08T11:20:54-05:00</dc:date>
  </item>
  <item rdf:about="http://louisrosenfeld.com/home/bloug_archive/2008/05/new_rosenfeld_media_book_luke_1.html">
    <title>New Rosenfeld Media book:  Luke Wroblewski&apos;s &quot;Web Form Design&quot;</title>
    <description>Whew! It&apos;d finally available. Joy. Relief. Here&apos;s the info from the Rosenfeld Media site: We&apos;re excited to announce that Luke Wroblewski&apos;s long-awaited book, &quot;Web Form Design: Filling in the Blanks,&quot; is now available! And with hundreds of sales since our...</description>
    <content:encoded><![CDATA[<p><!-- MJ rocks -->Whew!  It'd finally available.  Joy.  Relief.  Here's the info from the Rosenfeld Media site:</p>

<p><div class="blockquote"><a href="http://www.rosenfeldmedia.com/books/webforms/"><img src="http://www.lukew.com/ff/content/formsbook_sm.gif" border="0" align="left" style="margin-right: 10px;"  alt="Web Form Design"></a></p>

<p>We're excited to announce that Luke Wroblewski's long-awaited book, "Web Form Design:  Filling in the Blanks," is now available!  And with hundreds of sales since our soft launch earlier today, apparently we're not the only ones!</p>

<p>When you <a href="http://www.rosenfeldmedia.com/publications/">buy directly</a> from Rosenfeld Media, you'll pay US$36 for the paperback and digital editions, US$19 for digital only.  (Compare with US$36 for paperback only at Amazon.)</p>

<p>The paperback is 244 pages with high quality paper stock, a sewn binding, and a full color interior. At 6"x9", it'll be easy to stuff in your carry-on bag for reading during the flight to your next client meeting. And of course, the digital edition (373 pages) is pretty easy to take along too; in fact, it's been designed, tested, and optimized for on-screen use. Both editions are graced with 216 illustrations, which we've made <a href="http://www.flickr.com/photos/rosenfeldmedia/sets/72157604272550634">available for you</a> via Flickr to peruse, download, and use in your own presentations.</p>

<p>We're quite thrilled with Luke's work&#8212;from his original research to the volume of practical advice he's managed to cram into this book. We hope you'll enjoy it as much as we have.</div></p>]]></content:encoded>
    <link>http://louisrosenfeld.com/home/bloug_archive/2008/05/new_rosenfeld_media_book_luke_1.html</link>
    <dc:subject></dc:subject>
    <dc:creator>louisr</dc:creator>
    <dc:date>2008-05-05T15:27:34-05:00</dc:date>
  </item>
  <item rdf:about="http://louisrosenfeld.com/home/bloug_archive/2008/04/the_redesign_must_die_talk.html">
    <title>The Redesign Must Die talk</title>
    <description>Just on my way home from an enjoyable visit to the University of Illinois at Urbana-Champaign, where Tim Offenstein and friends put on a great event. Sick (again; WTF?), exhausted, but happy. And happy to report that I should have...</description>
    <content:encoded><![CDATA[<p><!-- MJ rocks -->Just on my way home from an enjoyable visit to the University of Illinois at Urbana-Champaign, where <strong>Tim Offenstein</strong> and friends put on a <a href="http://www.webmasters.uiuc.edu/forum/2008/index.htm">great event</a>.  Sick (again; WTF?), exhausted, but happy.  And happy to report that I should have a <a href="http://www.rosenfeldmedia.com/books/webforms/">new book</a> to go on sale later this week.</p>

<p>But enough of that; here are the slides.  Much better with animation, but I had to upload a PDF, as the PPT was too large for SlideShare.  Email me if you want the full 59Mb PPT.  And thanks to everyone who made suggestions; it was a fun keynote to give (and hopefully to sit through):
<div style="width:425px;text-align:left" id="__ss_381947"><object style="margin:0px" width="425" height="355"><param name="movie" value="http://static.slideshare.net/swf/ssplayer2.swf?doc=redesign-must-die-1209578992306122-9"/><param name="allowFullScreen" value="true"/><param name="allowScriptAccess" value="always"/><embed src="http://static.slideshare.net/swf/ssplayer2.swf?doc=redesign-must-die-1209578992306122-9" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="425" height="355"></embed></object><div style="font-size:11px;font-family:tahoma,arial;height:26px;padding-top:2px;"><a href="http://www.slideshare.net/?src=embed"><img src="http://static.slideshare.net/swf/logo_embd.png" style="border:0px none;margin-bottom:-5px" alt="SlideShare"/></a> | <a href="http://www.slideshare.net/lrosenfeld/redesign-must-die-381947?src=embed" title="View 'Redesign Must Die' on SlideShare">View</a> | <a href="http://www.slideshare.net/upload?src=embed">Upload your own</a></div></div>
</p>]]></content:encoded>
    <link>http://louisrosenfeld.com/home/bloug_archive/2008/04/the_redesign_must_die_talk.html</link>
    <dc:subject>ia</dc:subject>
    <dc:creator>louisr</dc:creator>
    <dc:date>2008-04-30T15:15:56-05:00</dc:date>
  </item>
  <item rdf:about="http://louisrosenfeld.com/home/bloug_archive/2008/04/tales_from_redesignland.html">
    <title>Tales from Redesignland</title>
    <description>On Wednesday I&apos;ll be keynoting the University of Illinois&apos; 9th Annual Webmaster Forum. The theme of the event is redesign, and for me, redesign boils down to two four-letter words. Double trouble. Redesigns are counterproductive; not surprisingly, my talk will...</description>
    <content:encoded><![CDATA[<p><!-- MJ rocks -->On Wednesday I'll be keynoting the University of Illinois' <a href="http://www.webmasters.uiuc.edu/forum/2008/index.htm">9th Annual Webmaster Forum</a>.  The theme of the event is redesign, and for me, redesign boils down to two four-letter words.  Double trouble.  Redesigns are counterproductive; not surprisingly, my talk will be titled "Redesign Must Die".</p>

<p>So <strong>Judy Matthews'</strong> timing couldn't have been better when she pointed me to <a href="http://redesignland.blogspot.com/">Tales from Redesignland</a>, a fantastically funny (and apropos) new blog about the travails of those pushing the redesign rock up the academic mountain.  Cool.  Now I don't need to prep; I can just read Redesignland's cartoons out loud.  I hope <strong>Tony Dunn</strong> manages to hold on to enough shreds of his sanity to keep producing this excellent blog.  Highly recommended.</p>]]></content:encoded>
    <link>http://louisrosenfeld.com/home/bloug_archive/2008/04/tales_from_redesignland.html</link>
    <dc:subject></dc:subject>
    <dc:creator>louisr</dc:creator>
    <dc:date>2008-04-28T11:11:49-05:00</dc:date>
  </item>
  <item rdf:about="http://louisrosenfeld.com/home/bloug_archive/2008/04/updated_workshop_slides.html">
    <title>Updated workshop slides</title>
    <description>Just posted an updated set of the slides for my site search analytics workshop. Feel free to download them from SlideShare. I&apos;ll be teaching it once more this spring, in Chicago on May 15; come join us for the day....</description>
    <content:encoded><![CDATA[<p><!-- MJ rocks -->Just posted an updated set of the slides for my <a href="http://louisrosenfeld.com/ssa">site search analytics workshop</a>.  Feel free to download them from SlideShare.  I'll be teaching it once more this spring, in Chicago on May 15; come <a href="http://louisrosenfeld.com/ssa">join us</a> for the day.</p>

<p><div style="width:425px;text-align:left" id="__ss_323514"><object style="margin:0px" width="425" height="355"><param name="movie" value="http://static.slideshare.net/swf/ssplayer2.swf?doc=site-search-analytics-workshop-presentation-1206591636862053-4"/><param name="allowFullScreen" value="true"/><param name="allowScriptAccess" value="always"/><embed src="http://static.slideshare.net/swf/ssplayer2.swf?doc=site-search-analytics-workshop-presentation-1206591636862053-4" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="425" height="355"></embed></object><div style="font-size:11px;font-family:tahoma,arial;height:26px;padding-top:2px;"><a href="http://www.slideshare.net/?src=embed"><img src="http://static.slideshare.net/swf/logo_embd.png" style="border:0px none;margin-bottom:-5px" alt="SlideShare"/></a> | <a href="http://www.slideshare.net/lrosenfeld/site-search-analytics-workshop-presentation?src=embed" title="View 'Site Search Analytics Workshop Presentation' on SlideShare">View</a> | <a href="http://www.slideshare.net/upload?src=embed">Upload your own</a></div></div></p>]]></content:encoded>
    <link>http://louisrosenfeld.com/home/bloug_archive/2008/04/updated_workshop_slides.html</link>
    <dc:subject>search analytics</dc:subject>
    <dc:creator>louisr</dc:creator>
    <dc:date>2008-04-25T11:03:51-05:00</dc:date>
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  <item rdf:about="http://louisrosenfeld.com/home/bloug_archive/2008/04/bug_tracking_for_government.html">
    <title>Bug tracking for government</title>
    <description>Just got back from a few days in the Bay Area. Incredibly packed trip, immensely enjoyable nonetheless. The coolest idea from the visit: Mike Kunavsky told me about ParkScan.org, a &quot;...community-initiated, web-based reporting system that tracks maintenance conditions in San...</description>
    <content:encoded><![CDATA[<p><!-- MJ rocks -->Just got back from a few days in the Bay Area.  Incredibly packed trip, immensely enjoyable nonetheless.  The coolest idea from the visit:  <strong>Mike Kunavsky</strong> told me about <a href="http://ParkScan.org">ParkScan.org</a>, a "...community-initiated, web-based reporting system that tracks maintenance conditions in San Francisco's parks and playgrounds."  More from their site:

<div class="blockquote">Community members' observations, once reported via our web-based form, are sent electronically to the appropriate city departments for action. A tracking number is assigned to each report, and the responsible department is notified. Dangerous conditions are acted on immediately, and general maintenance issues are handled in short order. Capital repairs are scheduled as budgets permit.</div>
</p>

<p>Wow.  Underfunded government entity, meet concerned citizens.  Citizens supply data to the system, which routes it to the appropriate officials.  (Meaning the appropriate official only has to be located once, rather than by each citizen.)  Patterns and trends appear, enabling the officials to prioritize their efforts and budgets.</p>

<p>Man, I love this concept.  Of course, squeaky wheel citizens will be the ones who are frequent Internet users.  Which doesn't describe low-income citizens.  Who happen to be the ones whose parks are in the worst shape.  Hmm, I see a problem here.</p>

<p>Nonetheless, as someone who really wants to see governments succeed in serving citizens, I can see approaches like this making a big difference.</p>

<p>Government 2.0, anyone?</p>]]></content:encoded>
    <link>http://louisrosenfeld.com/home/bloug_archive/2008/04/bug_tracking_for_government.html</link>
    <dc:subject></dc:subject>
    <dc:creator>louisr</dc:creator>
    <dc:date>2008-04-24T14:13:39-05:00</dc:date>
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